Can I cancel my pre-order?

December 7 2021 5:19pm

Yes.  Please follow these steps to cancel your pre-order for a full refund of your deposit:

  1. Sign into your Framework account 
  2. Navigate to the orders section of your account profile
  3. Select Cancel on the open pre-order

Note that once your final payment has been processed, and order cannot be canceled via the method mentioned above and you will need to contact Framework Support for available options.

If you would like to modify your pre-order instead, please reach out to Framework Support.