# How do I obtain an invoice for my fully paid Framework order?

> How to obtain an invoice for a fully paid Framework order

Source: https://knowledgebase.frame.work/en_us/invoice-request-H1AVfv5Ip

Last updated: 2025-07-24T16:00:24.168Z

**NOTE: Customers in Taiwan are unable to use this functionality due to eGUI requirements and invoicing will be sent to your email address electronically.**  
  
To obtain a formal invoice for your fully paid Framework order (formal invoicing not available for deposit-only orders), please navigate to the Framework website via [https://frame.work](https://frame.work) and login by clicking on the profile icon to the left of the cart (or bag) icon and then clicking "Sign in" as seen in the image below.

![](https://cdn.kustomerhostedcontent.com/media/6047cd84502177bce9fccae2/9560e7ad167016fb02c8f7333c1cffe4.jpg)

Once signed in, click on the profile icon again, and then the "Orders" selection to display all orders associated with your Framework account.

![](https://cdn.kustomerhostedcontent.com/media/6047cd84502177bce9fccae2/5a318ba67819b5e20fe014d02f579cd9.jpg)

At the bottom of each order, you will see two clickable options. One is "View Order" and the other is "Download / Print Invoice". The "Download / Print Invoice" option will open the invoice for the order in a separate window, and will allow you to either print or download a .PDF file of the invoice.

![](https://cdn.kustomerhostedcontent.com/media/6047cd84502177bce9fccae2/a3c2161ad9cbd1c008a1d1e0c3c31bc9.jpg)

**If you are in one of our officially supported countries listed in the knowledge base article** [**HERE**](https://kst.mr/r1dGvvq86)**, purchased as a business, require additional information to be added to the invoice such as your VAT ID, or are eligible for 0% VAT (VIES verification required), please** [**contact Framework Support**](https://framework.kustomer.help/contact/support-request-ryon9uAuq) **and one of our agents will assist you by verifying eligibility, refunding VAT paid, and preparing an updated invoice.**