Phase Change Thermal Pad Kit Request form
December 4 2024 4:18amAs of November 2024, we have switched our ongoing production of Framework Laptop 16 to use Honeywell PTM7958 phase change thermal interface material instead of Liquid Metal for the CPU, as we identified that in some systems, the Liquid Metal solution could pump out of the CPU area over hundreds of thermal cycles.
If you have previously ordered a Framework Laptop 16 prior to this change and you are experiencing degraded thermal performance, it is now possible to request a Phase Change Thermal Pad Kit, to replace the existing liquid metal solution on your computer, by filling out this request form.
You will need to provide the order number for your Framework Laptop 16 (which you can find here on your account) and we will only be able to ship kits to our currently supported shipping countries. We currently expect these kits to become available in early 2025 and will begin processing orders for these requests once they are available to ship.