Why does my order have a customs delay or hold?
November 25 2024 9:28pmNo need to panic— our Logistics Team is actively monitoring shipments and providing necessary information and documents to customs as needed.
Customs delays typically resolve within a few days on their own, so no additional action is needed from your end. Clearance delays or holds can occur for a number of reasons, including random inspections, seasonality, port congestion, etc., most of which are resolved within a few days.