Framework Laptop 13 (12th Gen Intel® Core™)
Articles
When will replacement parts be available for purchase?
July 7 2022 10:21pmYou can order replacement parts for the Framework Laptop directly through the Framework Marketplace. For any item that is not in stock currently, you can ...What types of instructions will Framework provide regarding replacement parts?
July 7 2022 10:22pmYou can find step-by-step guides on how to replace or upgrade every module in the Framework Laptop. Most replacements take 5 - 10 minutes and the only too...What parts are replaceable on the Framework Laptop?
July 7 2022 10:22pmYou can easily replace the Bezel, Display, Webcam Module, Storage, Memory, WiFi, Keyboard, Mainboard, Audio Board, Fingerprint Reader, Touchpad Module, Heatsink...Are schematics and boardviews available for the Framework Laptop?
July 7 2022 10:23pmPinouts and 2D drawings are available for the Mainboard. Schematics and reference designs are available for Expansion Card development as part of the Expa...Why is my fan making noise?
September 19 2022 9:41pmFirst, check if there is an application causing heavy CPU utilization. In Windows 10, you can open Task Manager by pressing Ctrl+Alt+Delete and clicking T...How do I clean the screen on my Framework Laptop?
July 7 2022 10:25pmYou can use a microfiber cloth designed for use on screens to gently wipe the screen. Make sure the cloth is clean and avoid using too much pressure. &nbs...How do I clean the outside of my Framework Laptop?
July 7 2022 10:25pmTo be safe, you should power down and unplug the system before cleaning. You can use a clean lint-free cloth moistened with isopropyl alcohol to wipe the ...Details of Framework’s Environmental Ethos and Long Term Mission
July 7 2022 10:26pmFramework’s mission is to fix consumer electronics - and we are doing that by respecting you and the planet. We have put this vision into everything we do...Why does the Framework Laptop DIY Edition come mostly pre-assembled?
July 7 2022 10:31pmWe wrote a blog post going into more detail about the Framework Laptop DIY Edition and why it ships partially assembled....What storage (SSD) parts are compatible with the Framework Laptop?
August 2 2023 8:38pmYou can use M.2 2280-sized NVMe SSDs. We have drives from 250GB up to 4TB available in the Framework Marketplace, and drives ranging from 128GB to 8TB are...What memory (DRAM) parts are compatible with the Framework Laptop?
July 7 2022 10:30pmDDR4 SO-DIMMs at up to 32GB each are compatible with the Framework Laptop. While memory that meets that standard should work, the memory we sell in the Framewor...What WiFi parts are compatible with the Framework Laptop?
July 7 2022 10:30pmM.2 2230 WiFi modules supporting PCI-e, USB, or CNVi and up to WiFi 6E should work. The modules we sell in the Framework Marketplace are tested for compatibilit...How do I replace the battery in my Framework Laptop?
July 7 2022 10:32pmCheck out the Battery Replacement Guide for step by step details regarding how to remove and install a new Battery in your Framework Laptop....How do I change the bezel on my Framework Laptop?
July 7 2022 10:32pmCheck out the Bezel Replacement Guide for step by step details on how to change the Bezel on your Framework Laptop!...How do I replace the display on my Framework Laptop?
July 7 2022 10:33pmCheck out the Display Replacement Guide for step by step instructions on how to remove the current display and install a new one....How do I replace the fingerprint reader on my Framework Laptop?
July 7 2022 10:34pmCheck out the Fingerprint Reader Replacement Guide for step by step instructions regarding removing the current Fingerprint Reader and installing a new one....I just got my Framework Laptop DIY Edition. How do I get started?
July 7 2022 10:35pmCheck out the Framework Laptop DIY Edition Quick Start Guide for all the instructions regarding installing your Memory, Storage, WiFi and more details....I just got my Pre-Built (non-DIY) Framework Laptop. How do I get started?
July 7 2022 10:35pmCheck out the Framework Laptop Quick Start Guide for all the details....How do I replace the heatsink and fan on my Framework Laptop?
July 7 2022 10:36pmCheck out the Heatsink and Fan Replacement Guide for step by step instructions regarding removing the current Heatsink and Fan module and replacing it with a ne...How do I replace the Input Cover on my Framework Laptop?
July 7 2022 10:37pmCheck out the Input Cover Replacement Guide for step by step instructions on how to remove the current Input Cover and replace it with a new one....How do I replace the keyboard on my Framework Laptop?
July 7 2022 10:38pmCheck out the Keyboard Replacement Guide for step by step instructions to remove the current keyboard and install a new one....How do I replace the mainboard on my Framework Laptop?
July 7 2022 10:38pmCheck out the Mainboard Replacement Guide for step by step instructions to remove the current mainboard and install a new one....How do I replace the memory in my Framework Laptop?
July 7 2022 10:39pmCheck out the Memory Replacement Guide for step by step instructions to remove the current Memory and install the new module....How do I replace the speakers in my Framework Laptop?
July 7 2022 10:40pmCheck out the Speaker Replacement Guide for step by step instructions regarding removing the current speakers and installing new ones....How do I replace the storage in my Framework Laptop?
July 7 2022 10:41pmCheck out the Storage Replacement Guide with step by step instructions regarding removing the current storage and installing a new module....How do I replace the touchpad in my Framework Laptop?
July 7 2022 10:41pmCheck out the Touchpad Replacement Guide with step by step instructions regarding removing the current Touchpad and installing a new one....How do I replace the webcam on my Framework Laptop?
July 7 2022 10:42pmCheck out the Webcam Replacement Guide with step by step instructions regarding how to remove the current Webcam and replace it with a new module....How do I replace the WiFi on my Framework Laptop?
July 7 2022 10:42pmCheckout the WiFi Replacement Guide with step by step instructions regarding removing the current WiFi module and installing a new one....How do I install Windows on my Framework Laptop?
July 7 2022 10:43pmCheck out the Windows Installation Guide for step by step instructions regarding installing Windows on your Framework Laptop.Make sure to follow the instruction...How do I download drivers for my Framework Laptop?
July 10 2023 10:46amAfter you are done installing Windows you'll need to install the Framework Driver Bundle to get your laptop fully functional.First, download the Framew...What kind of power adapter can I use with my Framework Laptop?
July 7 2022 10:44pmWe’ve developed a custom, high-efficiency GaN-based 60W USB-C power adapter for the Framework Laptop. This has replaceable 1m AC and 2m right-angle USB-C ...Does the Framework Laptop have a touchscreen option?
July 12 2022 6:21pmThe Framework Laptop does not currently have a touchscreen option, however, the display is designed to be simple to replace, and the Mainboard's display con...External monitor support on the Framework Laptop
July 12 2022 6:31pmThe Framework Laptop supports up to four displays simultaneously. This means you can use the built-in display along with three external monitors, or you c...How much battery life does the Framework Laptop have?
July 12 2022 6:32pmBattery life depends a lot on the workload being run as well as conditions like screen brightness and network access. We've benchmarked Mobilemark 201...My power button is stuck or is getting triggered unintentionally
July 12 2022 6:36pmIf you find that your power button is getting triggered without pressing it or is stuck on, make sure that the internal cables in that area are not getting pinc...What is the dead or stuck pixel policy?
August 8 2021 7:28pmModern displays have reached density levels where microscopic imperfections in manufacturing can result in pixels or subpixels that are either stuck off (dead p...How do I turn on the keyboard backlight?
August 8 2021 7:44pmThe Framework Laptop has a backlit keyboard. You can toggle the keyboard backlight through different brightness levels by pressing fn+spacebar....Why is my Framework Laptop not charging or charging slowly?
August 9 2021 7:43pmWe recommend using a power adapter that is at least 60W and which supports USB-PD. While a 45W or even a 30W charger supporting USB-PD will function, it w...Where can I find the serial number for my Framework Laptop?
August 9 2021 7:49pmYou can find the serial number for your Framework Laptop on a label in the front right Expansion Card bay. Press the release button and slide out the Expa...Do I need to disconnect the battery before repairing the Framework Laptop?
August 10 2021 12:52amWe've designed the Framework Laptop to allow most repairs and upgrades without disconnecting the Battery. Because the Battery connector is sensitive, ...What regions and voltages is the Framework Laptop Power Adapter compatible with?
August 12 2021 5:16pmThe Framework Laptop Power Adapter is a high-efficiency 60W power adapter that ships with pre-built Framework Laptops and is optional for Framework Laptop DIY E...The speakers, microphone, or headphone jack on my Framework Laptop aren't working
August 12 2021 5:46pmIf you're on Windows, first make sure you have the latest Framework Laptop Driver Bundle installed.If your microphone isn't capturing any audio, make su...Fingerprint enrollment
July 16 2024 4:54pmWindows 10In Windows 10, fingerprint login is set up in the "Sign-in Options" in Windows Settings.If the option for "Windows Hello Fingerprint&qu...How do I assemble my Framework Laptop DIY Edition?
September 9 2021 7:17amYou can find full step by step instructions on getting started and assembling your Framework Laptop DIY Edition in our Quick Start Guide.For pre-built Framework...Warranty Replacement and RMA process for retail memory and storage
September 15 2022 11:31pmWith the Framework Laptop DIY Edition, the memory (DRAM) and storage (SSD) options that we offer are retail ones, currently from Crucial and Western Digital. &n...Can I apply a screen protector, privacy screen, or matte screen?
January 11 2022 3:58amBoth ViaScreens and PhotoDon offer customized screen protectors, privacy screens, or matte layers that can fit the Framework Laptop. When using these, mak...Can I apply a vinyl wrap or skin?
October 9 2021 7:48pmDefinitely! dbrand has a fantastic set of options for this....My keyboard isn't working
November 9 2021 2:57amIf your keyboard or some of the keys on your keyboard aren't working, make sure that the Touchpad Cable is inserted fully on both ends. The keyboard s...How do I force power down my Framework Laptop?
November 12 2021 6:34amIf you need to hard power off (force power off) your Framework Laptop for any reason, you can hold down the Power Button for 12 seconds (on early units with 3.0...My system is rebooting to a “Default Boot Device Missing or Boot Failed” message
November 23 2021 4:44amWe've seen a compatibility issue on some firmware versions of Western Digital WD_BLACK SN850 SSDs where the system will blue screen or reboot to a blue scre...My external 1080p monitor/TV is stuck on 640x480 resolution in Windows
December 14 2021 3:48pmIf you are using an HDMI Expansion Card and are connected to a 1080p external monitor or TV, you may experience an issue in Windows where it is detected as a ge...Am I able to order a Framework Laptop without a WiFi card?
May 19 2022 12:10amIf you are configuring the DIY Edition of a Tiger Lake (11th Gen Intel® Core™) Framework Laptop in the US or Canada, it is still possible to select on...What can I do with my original mainboard after upgrading?
May 19 2022 12:10amWe want to ensure we’re reducing waste and respecting the planet by enabling reuse of modules. If you’re planning on upgrading to a new Mainbo...How do the different generations of Framework Laptop compare?
July 12 2022 6:31pmWe have created a comparison page here, which shows how the different generations of the Framework Laptop compare to one another....Can I use DDR5 memory in the Framework Laptop 13 (12th Gen Intel® Core™)?
July 10 2023 5:23pmThe Framework Laptop 13 (12th Gen Intel® Core™) supports DDR4 memory only and will not support DDR5 in future. Whilst DDR5 support is technically...What does the Framework button on my keyboard do?
May 26 2022 6:01pmThe Framework button on the keyboard on pre-built Framework Laptops will open your default browser to the Framework website. If you re-installed Windows, instal...My touchpad isn't working
October 31 2021 12:42amTouchpad not registering clicks or gestures aren't workingIf you find that right click or gestures aren't working on your Touchpad, make sure you have t...Framework Laptop BIOS and Driver Releases (12th Gen Intel® Core™)
April 16 2024 10:13pmPlease note that this software is for 12th Gen Intel® Core™ Framework Laptops ONLY!For other Framework Laptops, please read the article located HERE.&...Backlight behavior on Framework Laptop (12th Gen Intel® Core™)
July 7 2022 8:42pmThe Framework Laptop (12th Gen Intel® Core™) mainboard can automatically adjust the screen brightness and contrast based on content that’s displ...My Framework Laptop (Intel 12th Gen Intel® Core™) is not powering on
July 19 2022 6:45pmIf your power button doesn't light up when pressedDouble check the Touchpad Cable that goes between the Touchpad and the Mainboard. Sometimes this can get p...Installing Windows 11 on 12th Generation Intel Core with Intel AX201 WiFi Module.
July 20 2022 8:15pmIf you are installing Windows 11 on our Framework Laptop (12th Gen Intel Core) and you are using the Intel AX201 WiFi Card, there are some additional steps to e...Explainer: Lid rigidity, hinge force, the CNC Top Cover, and the new 4.0Kg Hinge Kit
August 2 2022 5:04pmIn this article:Top CoverHingesResonanceWe recently announced a full CNC version of the Top Cover alongside the Framework Laptop (12th Gen Intel® Core&trade...Integrated graphics displays as Intel® UHD Graphics instead of Intel® Iris Xe Graphics
October 5 2022 4:48pmIf your Laptop is in a single-channel memory configuration (i.e. only one stick of Memory is installed) then the system will default to the Intel® UHD Graph...What Memory (DRAM) is used in the Framework Laptop?
January 26 2023 9:37pmOur Pre-built Framework Laptops, including the Framework Laptop Chromebook Edition, include a mix of DDR4-3200 memory. Below is a non-exhaustive list of the DRA...BIOS and Drivers Downloads
August 1 2024 12:18amLinked below are the latest official BIOS release and Driver Bundles for each generation of Framework Laptop.Framework Laptop 13Framework Laptop 13 generationBI...Where can I recycle Framework products?
April 13 2023 8:49pmIf you have a Framework product which is no longer functional and cannot be repaired with parts from our Marketplace then the best option is to find a local e-w...Which rechargeable RTC battery can I use in Framework Laptop 13?
June 8 2023 8:30pmWarning: Only use rechargeable 3V RTC batteries. Inserting a non-rechargeable battery could result in serious damage.We’ve designed the Framework La...